Job Description :

Are you highly motivated and eager to embark on the next step in your career and make a move into leadership? If you are passionate about customer service, enjoy working in a fast- paced dynamic environment and love to learn more about the amazing world of PropTech, then we would love to talk to you. As an account manager, you’d be one of the key members in our customer support team, and would be responsible for all aspects of our customer relationship as the one-point contact for the customers.

We’re looking for someone who enjoys helping customers and has experience in International customer support or SaaS products. You’d be responding to incoming emails, chats or phone calls, raising tickets as well as monitoring the progress of work orders to completion. You’d also be building and maintaining excellent working relationships with colleagues from across the company to ensure that each customer receives the highest standards of service.

Strong written communication skills and experience in international voice process would be essential assets. We will be providing extensive training to help you adapt to our systems and processes. As a product company with stable growth over the last five years, we’re expanding our support teams and there’ll be plenty of opportunities for career growth. Join our growing team to be part of a vibrant community!

About us

GNB develops in-house software products to help the UK real estate agencies manage and grow their business. Our integrated suite of technology solutions includes mobile-optimised websites, mobile apps, 360° property viewings, automated social media, and back office software to manage sales, lettings, management and inventory, delivering exceptional value. Our latest offering is GNB Habitat, a property portal for the UK real estate agency sector.

Required Skill Sets

A team player; enjoys hitting targets and key performance indicators; has an interest in technology; positive, confident & professional attitude; tenacious, completer / finisher; excellent written and verbal communicator in English.

To know more about us, check out our websites gnbproperty.com and gnbcareers.com.